KuCoin Spotlight IEO Platform
In addition to trading, staking, trading, and exchange services, according to the trader union KuCoin has its initial exchange offering (IEO) launch platform, also known as KuCoin Spotlight.
You can invest in hot new cryptographic projects examined and backed by KuCoin. The launch platform has already funded 7 CEOs: Tokoin, Lukso, Coti, Chromia, MultiVAC, Bits and Trias.
To participate in KuCoin CEOs, you must have a verified account. Most of the offers use KuCoin Shares (KCS) as the main currency of the crowd sale.
KuCoin Customer Service
KuCoin has a 24-hour helpful customer support staff that can be reached through the following channels:
- KuCoin Help Centre
- FAQ Centre
- Chat on the site
- Mobile app support
Additionally, you can communicate with other KuCoin users as well as join the exchange community through the following social media channels:
- Facebook (available in English, Vietnamese, Russian, Spanish, Turkish and Italian).
- Telegram (available in English, Chinese, Vietnamese, Russian, Spanish, Turkish and Italian).
- Twitter (available in English, Vietnamese, Russian, Spanish, Turkish and Italian).
- Reddit (available in English, Vietnamese, Russian, Spanish, Turkish, and Italian).
- YouTube
- Medium
Their customer support is generally quick to respond and will help you with your queries within a few hours.
KuCoin Security
As of July 2020, no KuCoin hacking incidents have been reported. The exchange generates a compelling mix of security precautions at both the system and operational levels. As for the design, the business was built according to financial industry standards, which give it bank-level security and data encryption. At the operational level, the exchange employs specialised risk control departments that enforce strict rules for data usage.
In April 2020, the exchange announced a strategic cooperation with Onchain Custodian, a Singapore-based crypto custody service provider, dealing with Coins and crypto assets. Also, the escrow funds are backed by Lockton, one of the largest private insurance brokers.
On the user side, you can maximise the security of your KuCoin account by setting:
- Two-factor authentication.
- Security questions.
- Anti-phishing security phrase.
- Login security phrase.
- Business password.
- Telephone verification.
- Email Notifications.
- Restrict login IP (recommended when holding at least 0.1 BTC).
With this setup, you can be sure that your funds are safe. However, a standard recommendation is that you do not keep all your funds on the exchange, as they introduce an additional point of failure. Instead, keep only what you can afford to lose on trades.
Most users generally agree that KuCoin is a safe and reliable platform.
KuCoin deposits and withdrawals
KuCoin is a crypto-to-crypto exchange, which means you cannot deposit any fiat except when you buy it directly through third-party integrations (such as SImplex or Banca). It does not support fiat trading pairs or deposits, but it does help more and more fiat payment methods integrated into its “Buy Cryptocurrency” services.
KuCoin deposits fees charge no and have a variable fixed fee for withdrawals. Transaction processing times typically depend on the asset’s blockchain but run within an hour, so it usually leaves users’ wallets within 2-3 hours. Larger withdrawals are processed manually, so users withdrawing more significant amounts may have to wait 4-8 hours.
KuCoin Review: Conclusion
KuCoin is an ambitious and innovative player in the crypto space. The exchange has seen significant growth since its inception in 2017 and is now among the top players in the industry in terms of security, reliability, quality of service, and features. The exchange best suits new and experienced traders who want exposure to famous and lesser-known small-cap crypto assets and tokens.